📄 Terms of Service

Effective Date: August 1, 2025

Welcome to Befrohlich !!!

By using our website, you agree to the terms outlined below. Please read them carefully. If you do not accept these Terms, do not access or use our services.

🌐 Use of Our Website

By accessing our site, you agree to:

  • Use the website only for lawful purposes

  • Be at least 18 years old (or legal age of majority in your jurisdiction) to make purchases

  • Not misuse or interfere with the functionality or security of our services

We reserve the right to refuse service, cancel orders, or terminate accounts for any suspected fraud, abuse, or violations of these Terms.

🛍️ Product Information

We aim for accuracy in all product details, but:

  • Product descriptions, images, and prices may contain errors or omissions

  • In case a product doesn’t match its description, refer to our Returns & Exchanges Policy

We reserve the right to update or change product information at any time without prior notice.

💳 Payment Terms

  • All orders must be paid in full at checkout

  • Orders are only processed after payment confirmation

  • We accept multiple payment methods (see our Payment Methods page)

  • We may cancel orders due to payment failure, pricing errors, or suspicious activity

🚚 Shipping & Delivery

  • Orders typically ship within 1–3 business days

  • Carriers: USPS, UPS, FedEx (shipping times vary)

  • See our full Shipping Policy for more details

🔁 Cancellations & Returns

  • Cancellations: Accepted within 12 hours of placing an order

  • Returns: Accepted within 14 days of delivery for eligible items

  • Custom or personalized items are non-returnable unless defective or incorrect

Please refer to our Returns & Exchanges Policy and Cancellation & Refund Policy for full details.

👤 Accounts & Communications

If you create an account:

  • You’re responsible for keeping your login info secure

  • You agree to receive transactional emails (order confirmations, shipping updates, etc.)

  • You can unsubscribe from marketing emails at any time

🚫 Prohibited Activities

You agree not to:

  • Violate any laws or third-party rights

  • Tamper with the security or integrity of the website

  • Copy or reproduce any content without permission

  • Provide false or misleading information

  • Attempt fraud, hacking, or abuse of the platform

📚 Intellectual Property

All content — including logos, images, designs, and text — is the property of Befrohlich or its licensors.
Unauthorized use, reproduction, or distribution is strictly prohibited.

⚠️ Disclaimer of Warranties

Our website and services are provided “as is” and without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free access

  • That product descriptions or site content are always accurate

📉 Limitation of Liability

Embroideredgrace is not liable for any:

  • Indirect

  • Incidental

  • Consequential

  • Or punitive damages

arising from your use of the site or products, even if we have been advised of the possibility.

🛠️ Changes to These Terms

We may revise these Terms at any time. Updates will be posted here with a new effective date. Continued use of the site means you accept the revised Terms.

⚖️ Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law rules.

📞 Contact Us

Have questions? We’re here to help.

  • 📧 Email: [email protected]

  • 🏠 Address: Tien My, Tien Phuoc, Quang Nam, 52600, VN

  • 📞 Phone:

  • 🕘 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)